Sales, Lettings & Property Management services in South West London & Surrey.

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Where experience meets carefully considered property advice.

PropertyZen is an independent estate agency specialising in Sales, Lettings and Property Management across South West London and Surrey, including Wimbledon, Merton, Wandsworth, Kingston, Richmond, Surbiton, Norbiton, Sutton, Cobham, Esher and Epsom. We believe property is about more than bricks and mortar. It's about people, relationships and understanding what really matters to those who put their trust in us.

Founded by husband-and-wife team Marco and Marina Baptista, PropertyZen brings together decades of experience across residential property, business operations and client services, alongside a shared belief that estate agency can be done a little differently.

A little less corporate. A lot more human.

We've built a modern, flexible agency that combines years of industry experience with the personal attention of a close-knit team. By embracing technology, remote working and a more adaptable way of doing business, we're able to focus our time and energy where it matters most, on our clients and their properties.

Whether you're selling your home, looking for tenants, managing an investment or searching for your next place to live, you'll find approachable people, honest advice, clear communication and a team that genuinely cares about getting things right.

Our roots in the local property market run deep. Marco began his career in 2005 as a founding member of Brinkleys Estate Agents, helping establish and grow its lettings department. His journey has since included international property experience, co-founding Kariba Properties and helping bring the acquisition of Brinkleys full circle.

Together, we've brought our different experiences, perspectives and strengths into PropertyZen, surrounding ourselves with trusted professionals who share our values and commitment to looking after people. We're ambitious about the future, but deliberately personal in how we work.

Experienced enough to know what matters. Small enough to make it personal.

Because for us, great estate agency isn't about being the biggest or the loudest. It's about building lasting relationships, following through on promises and making the property journey a little easier for everyone involved.

What Makes Us Different?

  • Independent and Personal
    We’re not part of a chain, and we don’t treat people like numbers. Every client is different, and we take time to understand what matters most to you.

  • Calm, Clear Communication
    We keep things straightforward and transparent, with responsive service and no unnecessary jargon.

  • Real Local Expertise
    With over 20 years’ experience in South West London and Surrey, we know the local market inside out—and how to navigate it with care and confidence.

  • End-to-End Support
    From marketing and negotiations to tenant care and property maintenance, we offer seamless, professional support at every stage.

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